Everything I've written, presented and taken part in — on fintech, AI, risk, and helping small businesses digitise.
From a Middlesbrough steelworks to leading global teams in Finland: Craig on language, silence, aspirational culture and why leadership sets the tone.
A bank’s chief futurist on taking the severance package, turning down a director role, and building a business from scratch.
What risk managers really do, how to break in without experience, and why AI won’t replace the risk manager.
Yusra Ahmad, from Lehman Brothers to global head of data and her own consultancy, on why promotions get missed, finding sponsors, and not letting a setback define you.
Randa Ahmed on 27 years in the water sector, why women stop apologising, and why real leadership means empowering others rather than competing with them.
Why Katarina left a stable career recruiting CFOs to write children’s books: the fears, the finances, and what it really takes to make the leap.
On stage on how principles from design can make legal and regulatory communication clearer, and improve customer experience and trust in financial services.
From data as the new gold to AI as the ultimate tool: why GDPR, DORA and the EU AI Act are the guardrails, and why empathy, ethics and purpose will always be the driving force.
The closing session on how resilient startups protect what they build: black swans, operational and liquidity risk, governance for startups, and knowing when to scale.
Why startups fail and how resilient ones survive: a financial mindset and runway, bootstrapped vs funded, investor readiness and metrics, and keeping good records.
An hour with early-stage founders testing whether their idea solves a real problem for a real market: an Idea → Problem → Market framework, assumption mapping and lightning hot seats.
A practical hour on reaching first customers: a Who → Where → Message framework, what has worked for founders so far, useful tools, and one action each founder commits to.
The next divide won’t be access to AI. It will be whether small businesses can weave it into how they actually operate.
As AI makes apps easier to build, value shifts to the environment that connects tools, agents, data and people, and to the trust that holds it together.
Governance isn’t the brake on innovation. Built into the architecture, it’s what lets AI be deployed with confidence.
If customers bank through their own AI agents, where does a bank’s value sit? Infrastructure, trust and regulated capability.
If AI can do everything, what will humans do? Why GDPR, DORA and the EU AI Act are guides for building fintech people trust, not boxes to tick.
How borrowing principles from design can make legal and regulatory communication clearer, and improve customer experience and trust in financial services.